Interested in Applying?
Our employees and interns always accomplish many challenging yet rewarding experiences here at Iowa Diabetes. Some of our interns have gone on to obtain competitive post-graduate positions at organizations including Novartis, Magellan Health, & Yale University. Our long-term employees also enjoy growth opportunities and amazing benefits while completing rewarding work in a family-like environment. Joining our team is a great way to achieve your goals or help build your career skills!
Apply if You…
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Want to Grow Professionally
We are a fast-moving organization with multiple projects going on at any one time. We value interns with a high degree of autonomy that like to take initiative with their work and are flexible to work on new tasks and projects frequently. Your work here will help you to gain skills including multi-tasking and prioritization that will make you successful in future positions.
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Are Interested in Technology
At Iowa Diabetes, we use a number of different technology platforms like G Suite by Google among our own technology products that we offer to patients and professionals. Ideal candidates should be comfortable with technology.
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Have Great Communication Skills
We are looking for interns who are skilled at communicating with other members of our team and patients. Whether it be writing proposals for collaborating with other organizations or presenting projects to other team members, great communication makes sure that we are operating at full-steam.
Job Opportunities
We work to place candidates in positions that will best fit their experience and desired projects. Please feel free to apply regardless of positions listed.
Position Summary
Help patients with diabetes in Iowa navigate the value Iowa Diabetes team can provide them through research, care, education and technology. This position will focus on clinical care provided to patients through care and education. Become a champion for the patients and help them solve their diabetes problems and have better health.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Patient Care Navigation and communication | 50% | Respond to calls from interested patients for our services in a timely manner. Guide the patient to IDC and IDU services that would meet the needs of the patient. Contact patients to ensure that they are completely ready for new and follow up appointments. Educate current and prospective patients on the benefits of the portal. Rooming and greeting patients. During visits will obtain vitals, A1cs, and help with any procedures as needed by the clinician on duty. Check in and manage our new and existing patients before and after their visits that could be in person or virtual. Complete the billing process for insurance claims. |
| Clinical | 30% | Communicate with other health professionals about the needs of our providers and patients, including answering questions, coordinating care, and getting/receiving records. As requested by providers, coordinate obtaining laboratory results for patients, including ordering, drawing blood, and following up on results. Help coordinate care of patients at and between visits including sending in refills for medications and medical devices, completion of prior authorizations, assistance with patient assistance program applications and triage patient questions. During visits will obtain vitals, A1cs, and help with any procedures as needed by the clinician on duty. |
| Patient Education | 20% | Educate our patients with diabetes related questions as part of the Diabetes Education Program. Complete diabetes education training and work under the guidance and supervision of the Certified Diabetes Educators. The education may happen in individual or group settings, in person or online. Help achieve weekly and quarterly goals for education. Follow up with patients requesting more information. |
Minimum Knowledge, Skills and Abilities Required
- Nursing Degree – LPN, CMA, RN.
- At least 1 year of work experience.
- Knowledge of business English, spelling, arithmetic, modern office practices and procedures, standard office equipment.
- Proficiency in Microsoft Office/Google Suite of products.
- Understanding of diabetes and medical terminology.
Internship Opportunities
We work to place candidates in positions that will best fit their experience and desired projects. Please feel free to apply regardless of positions listed.
Position Summary
Iowa Diabetes has a mission of improving the health and lives of people affected by diabetes through exceptional care, research, education and technology. Iowa Diabetes will achieve this mission through its four business units of Research, Care, University, and Portal. These positions (four) are responsible for assisting the Operations Team with day to day operations management.
Core Job Responsibilities
This is the expected job description but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Office Support | 70% | Assist with execution of strategic planning elements for operational tasks that allow achievement of growth goals. Filing, reminder calls to patients, organizing, reports, putting together new patient packets, helping patients with google reviews, updating patient profiles. Educate current and prospective patients on the benefits of the IDR Portal. Assist patients with signing up for the portal and answer questions to ensure a continual growth and usage of the portal. |
| Special Project | 30% | Work with the operations team on organizing logistics for events, celebrations and meetings. Assist in setting up and cleaning up after events, celebrations, and meetings. |
Minimum Knowledge, Skills and Abilities Required
- Studying to receive a bachelor’s degree in business, human resources or related field, communications, public Administrations and or marketing.
- Proficiency in Google Suite of software and applications.
- Detail oriented with good organizational and project management skills.
- Excellent follow-up skills
- Excellent communication skills, written and verbal.
General Attributes
- Self starter with the ability to work independently
- Passionate about their work
- Reliable and trustworthy
- Strong work ethic
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
About Our Companies
Iowa Diabetes Research
Iowa Diabetes Research (IDR) is a world-class clinical trial site for Phase II to Phase IV studies, headquartered in West Des Moines. IDR was founded in 2007 by our CEO and Medical Director, Dr. Anuj Bhargava in downtown Des Moines.
In 2017, we moved to a new office in West Des Moines to better serve our patients in a more spacious and easily accessible office.
IDR has started more than 100 clinical trials and helped 1,600+ patients take charge of their diabetes through clinical research.
Patients participating in trials at IDR may receive study-related care, testing supplies, and medications free of charge.
Iowa Diabetes Portal
Iowa Diabetes Portal (IDP) is a breakthrough personal technology platform that helps patients better manage their diabetes by easily managing their sugars, meds, labs, activity and more on any device!
IDP recently released a version of the platform for Professionals that allows physicians, pharmacists, and other healthcare professionals to engage their patients through their very own diabetes portal and have access to real-time sugars, meds and labs.
The Academic Version allows teachers and professors to create realistic patient cases with health data for their students to work through and identify diabetes therapy problems. This platform has been used at Drake University for a diabetes concentration class in the PharmD curriculum.
